Instructor-Led Training
(In-Person & Virtual)

Custom-designed learning experiences—whether delivered in person or online—with personalized activities and meaningful interactions that motivate learners, build connection, and enhance retention.

Client:Mary Washington Hospital

Project overview: Developed a virtual instructor-led class to cover specific Workday tasks relevant to managers and directors. This was part of a larger initiative to help the hospital during a Workday implementation.

Instructional design process: Conducted task analysis, audience analysis, and subject matter expert (SME) interviews, to determine the most important Workday tasks we needed to cover. We then created a design document, and a ppt deck with the class, along with job aids and quick reference guides to support the learners. The class was five days and we delivered four different sessions.

Instructional materials and tools:

  • Word (Design document)
  • PPT (Storyboard)
  • Zoom
  • In-Design

Challenges and successes: There was a lot of pressure to build a class that was relevant for managers and directors. We were able to successfully deliver a class that was interactive, helpful, and that allowed learners to implement Workday into their workflow without any major concerns.

Language: English

Client: PNC Bank

Project overview: Developed a virtual instructor-led class focused on Business Skills tailored specifically for PNC Bank.

Instructional design process: Throughout the course development journey, we began by creating a comprehensive design document as the foundation. A thorough needs analysis and task analysis were conducted to ensure the course aligned with the specific requirements. Subsequently, we developed the course content and materials to deliver a high-quality learning experience. Additionally, we had the opportunity to facilitate a two-week virtual instructor-led training (vILT) session, offering valuable instruction and guidance to the learners.

Instructional materials and tools:

  • Word (Design document)
  • PPT (Storyboard)
  • Zoom
  • In-Design

Challenges and successes: Learners found the business class very effective and engaging. Given the success of the class, we were able to reuse it and adapt it to different clients.

Language: English

Go To Course

Client: PandaDoc

Project overview: Developed a course to introduce the basic functions of PandaDoc to new employees.

Instructional design process: Completed a needs and audience analysis. Gathered content from SMEs and other instructional videos. Collaborated with users, SMEs and stakeholders for the creation of the experience. Followed an ADDIE approach for development.

Instructional materials/tools:

  • Word (Design document)
  • Rise
  • Storyline
  • Canva

Challenges and successes:

Language: English

Client: Microsoft

Project overview: Developed a virtual instructor-led workshop for managers to practice coaching skills.

Instructional design process: Conducted a needs analysis and applied a design thinking approach. Built the pre-session materials and the workshop supporting documentation, then conducted a train the trainer session.

Instructional materials and tools:

  • Word (Design document)
  • PPT (Storyboard)
  • Teams
  • Canva
  • Storyline

Challenges and successes: Learners found the workshop and the pre-session materials very useful. Mangers enjoyed the opportunity to practice their coaching skills in a safe environment. This session became a template for future sessions developed in different departments across Microsoft.

Language: English and Japanese